Terms & Conditions

General

1. Booking and Reservation Policies:

Outline the process of making a reservation, including any required deposits or advance payments, reservation modifications, and cancellations. Specify any penalties for cancellations or no-shows.

2. Check-In and Check-Out Procedures:

Detail the check-in and check-out times, as well as the procedure for accessing the property. Include information on key pick-up, access codes, and any late check-out policies. for late check out there will be a fee

3. Accommodation Rules and Regulations:

Clearly state the rules and regulations guests must adhere to during their stay. This might include rules about noise, smoking, pets, maximum occupancy, and any other property-specific guidelines.

4. Payment Policies:

Clarify your payment methods, accepted currencies, and when payment is due. Include information about security deposits, refund policies, and any additional fees, such as cleaning or service charges.

5. Security and Liability:

Explain the measures you take to ensure guest security and safety, as well as any limitations of liability for damage to property or personal belongings during the stay.

6. Cancellation and Refund Policies:

Provide detailed information on your cancellation policy, including how refunds are processed and any potential deductions for cancellations.

7. Guest Responsibilities:

Outline the responsibilities of guests, such as treating the property with care, adhering to noise regulations, and following property-specific guidelines.

8. Privacy and Data Protection:

Explain how you collect, use, and protect guest information in accordance with privacy laws. Include any terms related to data sharing or marketing communications.

9. Force Majeure:

Address unforeseen circumstances that might prevent or disrupt a guest's stay, such as natural disasters or political events, and outline the steps you'll take in such situations.

10. Complaints and Resolution:

Provide a process for guests to report issues or complaints and outline how you will address and resolve these concerns in a timely manner.

11. Insurance:

State whether you have property or liability insurance and inform guests about the extent of coverage, if any.

12. Termination of Stay:

Clarify the conditions under which you may need to terminate a guest's stay, such as violation of rules, disruptive behavior, or illegal activities.

13. Intellectual Property:

Specify any terms regarding the use of intellectual property, such as photos, logos, or branding associated with your business.

14. Governing Law and Jurisdiction:

Indicate the legal jurisdiction that governs your terms and conditions and any disputes that may arise.

15. damaged items in claims

any damaged items and furniture that has been destroyed during the stay will be deducted