frequently asked questions

1.Q: Does escapes dreams screen their guests?

A. yes! no matter the length of stay, we require identification verification and screening before a reservation.

2.Q:  how does Escape dreams stays market its suites?

A.  we advertise our suites here on our direct booking website. we also market them on other third party short- term rental sites.

3.Q: who are Escapes dreams Guests, and how long are their typical stays?

A..  Our guest include those traveling for kleisure, business, or corporate stays. Our stays range from 2 nights to 1 month.

4. Q: What is Escapes Dreams Airbnb Rental?

A: Escapes Dreams Airbnb Rental offers unique and curated accommodations for travelers seeking memorable experiences. Our properties are carefully selected to provide comfort, style, and a touch of magic to your stay.

5. Q: How do I make a reservation?

A: Making a reservation is easy! Simply visit our website, browse through our available properties, select your desired dates, and follow the booking instructions. You can also reach out to our customer support team for assistance.

6. Q: What amenities are included in your properties?

A: Our properties come with a range of amenities tailored to enhance your stay. These may include fully equipped kitchens, high-speed internet, cozy living spaces, and more. Specific amenities are listed on each property's page.

7. Q: Can I bring my pet along?

A: We understand the importance of furry companions. While some of our properties are pet-friendly, it's best to check the individual property listing to see if pets are allowed. Additional fees may apply.

8. Q: How do I check-in to my booked property?

A: Prior to your arrival, you'll receive detailed instructions on how to check-in. This may include access codes, key pickup information, and any other relevant details to ensure a smooth arrival.

9. Q: What if I have special requirements or requests?

A: We're here to make your stay special. If you have specific requirements or requests, please let us know during the booking process or contact our customer support team. We'll do our best to accommodate your needs.

10. Q: What is your cancellation policy?

A: Our cancellation policy varies depending on the property and the timing of your cancellation. You can find the specific cancellation policy on each property's listing page. We recommend reviewing this information before booking.

11. Q: How can I provide feedback about my stay?

A: We value your feedback! After your stay, you'll receive a communication from us inviting you to share your experience. You can also reach out to our customer support team at any time to provide feedback or address any concerns.

12. Q: How do you ensure the safety and cleanliness of your properties?

A: Your safety and comfort are our priorities. Our properties undergo thorough cleaning and sanitation between guest stays. We follow industry best practices to maintain high standards of hygiene and safety.

13. Q: Can I host an event or party at your properties?

A: Our properties are intended for relaxing getaways and stays. Hosting large events or parties may not be suitable, but you can contact us to discuss your specific needs and we'll be happy to assist.

14. Q: What should I do if I encounter any issues during my stay?

A: If you experience any issues during your stay, please contact our customer support team immediately. We're available around the clock to address any concerns and ensure your stay is as comfortable as possible.

15. Q: How can I get in touch with your customer support team?

A: You can reach our customer support team via email at [email address] or by phone at [phone number]. We're here to assist you with any questions, requests, or issues you may have. 

16. Q:  Does Escapes dreams have a cleaning team?

A:  We offer a wide range of cleaning services including deep cleaning, our services are customizable to meet the needs of our clients

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